Monica Martinez graduated from Eastern University in 2020 with a degree in Business and earned a master’s degree in Business Technology and Analytics from St. Joseph's University in 2022. With a strong foundation in marketing, customer insights, and analytics, she developed a passion for using data to drive decision-making. During her time at St. Joseph's, she worked in the IT department, where she honed her skills in technology while gaining valuable experience in a customer-focused environment. 

In her current role, Monica balances analytical work with student-facing responsibilities, aiming to create data-driven solutions that improve the student experience. Her passion for technology and customer service helps her translate complex technical processes into user-friendly solutions. When not working, she enjoys traveling with friends and family.